USA customers: if something went wrong with your order or if you want to change or give back an order please have a look at our return policy.

USA - return policy

We offer a 14 days Return Policy under the following conditions:

  • All returns must be in an original non-damaged condition, including all original manufacturer’s packaging, documentation, notes and accessories, or else they will not be accepted.
  • If the sealed box of an iPhone has been opened and/or the iPhones was used, a minimum 30% restocking fee may apply.
  • A return will not be accepted if the iPhone arrives back with any missing items, or returned with any visible or functional damages.
  • The customer is responsible for shipping and proof of delivery. Please ensure that your return shipments are securely packed and fully insured. Also, do record your return tracking number so that you can trace its movement accordingly. We are not responsible for returned packages that get lost by shipper/carrier, or are damaged by the shipper/carrier.
  • Please note - we keep records of all our device IMEI numbers, so please make sure that it is our item that you are shipping back to us.
  • Important: Please make a full reset of the iPhone and remove it from your Apple account. If you do not remove the iPhone from your account, the iPhone will be locked to it and we won't be able to access the device. We reserve the right to charge a fee to have the account removed by a third party.

TegCom

IT & Telecommunications
Oberburgau 4 - 8
A - 4866 St. Gilgen
Austria
Phone USA:  +1786 807 9934
Phone AT:  +43 7665 20360


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